Facebook Messenger

Make your Social Media Campaigns More Effective with Automation

Make your Social Media Campaigns More Effective with Automation

Social media is the key to customer engagement and relationship building. People spend more time online than ever before.

Facebook, Twitter, and Instagram provide the perfect platforms to reach out, attract leads, and create a funnel for sales and future actions. Despite the inherent power of these platforms, however, social media marketing can also be a great way to waste your time and energy. If you want to make your social campaigns more effective and efficient, automation is the key.

ManyChat: Make Sure You’re Capturing Users' Email Addresses

ManyChat: Make Sure You’re Capturing Users' Email Addresses

If you’ve experienced the true power of Facebook Messenger Marketing and came from a past in Email Marketing, you may never want to turn back. 80% average open rates (Bots) vs. 20% average open rates (Emails) almost speak for themselves. 

I’m with you, bots - in particular ManyChat-built Facebook Messenger Bots - are amazing and you should be implementing them more to dynamically personalize your customers’ journey. If you’ve already begun implementing bots, are you making it a top priority to collect your audience’s email addresses early on?

If you’re not, then you’re effectively putting all of your eggs in one marketing-channel basket - one that has no formal backup.

Facebook Disabled Group Chats on August 22, 2019 -- Here's an Alternative

Facebook Disabled Group Chats on August 22, 2019 -- Here's an Alternative

Back at the end of 2018 Facebook had launched the ability to bring Messenger into Facebook Groups. And in a Facebook pull-the-rug-out-from-right-under-you kind of way, this feature was shut down officially as of August 22, 2019. 


What To Do if Something Breaks or Goes Wrong in ManyChat

What To Do if Something Breaks or Goes Wrong in ManyChat

Chances are there’s one action that will be the fix for 90% of sudden ManyChat issues. If you suddenly find your ManyChat account starts acting strange and you’re left scratching your head without any ideas about how to fix, or perhaps you’ve “fixed” something previously and it’s now broken again, or maybe you’ve even asked around and no one else is having the same problem.


Facebook Messenger’s 24+1 Rule Explained

Facebook Messenger’s 24+1 Rule Explained

This breakdown of the 24+1 Window will help you feel more confident about Facebook Messenger Marketing and your ability to fall within Facebook’s TOS when it comes to this golden rule.

Messenger is Getting Rid of This Automatic Quick Reply Option….

Messenger is Getting Rid of This Automatic Quick Reply Option….

This is an in-depth article on one of the many changes that Facebook has announced coming to the Messenger platform August 15, 2019.

Within the User Input element in ManyChat, there are quite a few things you can ask for and have the system validate for you. This is one of many features that Facebook is changing in Messenger effective August 15, 2019. Read our article to find out if your business will be impacted.

Facebook Messenger Scan Codes Are Going To Stop Working Overnight

Facebook Messenger Scan Codes Are Going To Stop Working Overnight

Don’t be caught off guard by the big changes Facebook is making to Messenger in August 2019. This one’s big - Messenger scan codes are going away forever. Say goodbye! But make sure you’re prepared.

IMPORTANT UPDATE: Facebook Messenger is Getting a Facelift in August 2019 - What It Means For You

IMPORTANT UPDATE: Facebook Messenger is Getting a Facelift in August 2019 - What It Means For You

During Facebook’s recent annual conference - F8 2019 - some major changes were announced. In particular, numerous changes for Facebook Messenger.

If you’re a business actively using Messenger, take careful note of what’s about to change. Starting August 15, 2019 the app will change overnight. Some things you’ve created will disappear, some will not work at all, and others will look completely different.